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The New Insurance Model
The New Insurance Model Make it about me I know I’m not alone in feeling unimportant when I contact large organisations and find they lack the customer view we’re all being told we can expect in a...
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10 Things Insurers can do with Health Data
10 Things Insurers can do with Health Data As somebody who wears a fitness tracker, I’ve long been aware that I’m generating lots of data every day without really doing anything other than undertake my...
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Sources of Data for Building a Customer360
In this blog we’ll look at the different sources of data available to build a Customer360 solution. The move from being Policy centric to Customer centric is being undertaken by most Insurance...
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10 Digital Footprints with Value to Insurance
What are Digital Footprints? 10 Digital Footprints with Value to InsuranceDigital Footprints are the electronic recording of an event, activity or state that captures the fact that something happened...
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Financial Services will be “BIG” at Informatica World 2016
Financial Services will be “BIG” at Informatica World 2016 Like most industries, the financial services industry is all about those zeros and ones. Every credit card transaction, mobile payment,...
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The Insurance Industry’s Massive Data Challenge: Two Case Studies from...
The Insurance Industry’s Massive Data Challenge: Two Case Studies from Brazil’s SulAmerica and France’s MACIF Group With seven million customers, SulAmerica Seguros is the largest independent insurance...
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The Need for Enterprise Information Management (EIM) in Insurance
The Insurance industry is looking at how Enterprise Information Management (EIM) enables it to cope with the challenges ahead. 2016 – the year of EIM 2016 can be seen to be a significant year in which...
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Combating Healthcare Insurance Fraud with Great Data
Combating Healthcare Insurance Fraud with Great Data The Washington Post reported this month that government officials arrested 243 medical insurance fraudsters who stole $712 million in false billings...
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The Role of Data in Digital Transformation in Insurance
Digital Transformation has become a major agenda item for many Insurance institutions. In a recent blog, I looked at Digital Transformation for Retail Banking (link here). In this blog, I wanted to...
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Empowered by AI to Get Close to Customers
AXA XL is the property and casualty (P&C) and specialty risk division of multinational insurance giant AXA. It is known for resolving even the most complex risks for its customers, which range...
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